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CHICAGO, March 12, 2019 (GLOBE NEWSWIRE) -- Rightpoint, a customer experience agency with technology at its core, announced it has been awarded an elite Specialization classification for Episerver Digital Commerce, enhancing its credibility and stature among Episerver’s partner network.
Rightpoint achieved all requirements necessary to secure this additional level of Episerver expertise including having a minimum of three Episerver Digital Commerce service live sites, three or more active certified developers, each having completed and passed Episerver Digital Commerce service training and developing at least one customer case study. The Specialization is valid for one year but can be maintained by meeting additional Episerver project requirements.
With the Episerver Digital Commerce Specialization, clients can confidently identify Rightpoint as a preferred partner with deep Episerver experience to power their top-and bottom-line growth with predictive, contextually-aware and fluid commerce experiences that transform prospects into lifelong customers. Rightpoint’s Specialization classification will appear as an additional “badge” in Episerver’s searchable Partner directory, enhancing the Premium Partner level already attained.
“All companies must deliver personalized and relevant experiences that make it easier for customers to do business with them,” said Dale Traxler, VP Commerce at Rightpoint. “We take it further–starting with strategy, we leverage design thinking and technology to help retailers, manufacturers, distributors, and healthcare organizations create a customer experience that helps increase revenues, build brand loyalty and grow share of wallet.”
For Episerver, the Specialization program across five product lines (Episerver Digital Experience Cloud™, Episerver CMS, Episerver Commerce, Episerver Campaign and Episerver Personalization) allows it to track customer satisfaction with Partners and monitor Partner capabilities to promote accordingly.
“Picking an agency partner to work with us to support customer transformation projects is about both capabilities and organizational fit,” said Dominic Citino, Vice President of Partnerships at Episerver. “When Episerver partners earn Specializations, they have demonstrated specific expertise in areas critical to overall customer success. Partners like Rightpoint have the deep skills and experience to help customers reach the next stage of customer experience and organizational growth with the Episerver portfolio.”
Rightpoint is an independent customer experience agency with technology at its core. We create impactful digital experiences driven by insight, strategy, design, and technology to help clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1,000 companies and has been named one of Crain's 50 Fastest Growing Companies in Chicago for four consecutive years. Rightpoint is the largest independent agency with 450 employees across 10 offices. For more information, visit rightpoint.com.
Account Supervisor, Blast PR
Episerver empowers digital leaders to easily create standout experiences for customers – everywhere they engage, and always with measurable business results. The Episerver Digital Experience Cloud™ unifies digital content, commerce and marketing in one platform, including omnichannel solutions for smart personalization and intelligent campaigns. Founded in 1994, Episerver has offices in the US, UK, Sweden, Australia, Germany, Denmark, Finland, Norway, Poland, the Netherlands, Spain, South Africa, Singapore, Vietnam and the UAE.
Director, Analyst and Public Relations, Episerver
Manager, Analyst and Public Relations, Episerver